Privacy policy
[NOTE TO MERCHANT: This is a template Privacy Policy designed to cover your collection, use, and disclosure of personal information about visitors and customers of your Shopify-powered Site. Please review and customize the content so that it is tailored to your store and business practices regarding how you collect, use, and disclose personal data. For example, you may need to update the template content if: you are based in certain jurisdictions (particularly to reflect certain disclosures that are required under GDPR), you collect information from other sources like third parties or offline; you disclose information to additional service providers or business partners; or you add third-party cookies or other analytics tools. Please also remember to delete all "Note to Merchant" drafting notes prior to publishing.]
This template is not legal advice, and you are solely responsible for ensuring that you meet your obligations under applicable laws. As privacy laws are constantly evolving, you should regularly review your privacy notice to ensure that it is compliant with updated laws and regulation and that it accurately reflects current data handling practices. We recommend that you consult a lawyer as needed.
Last updated: [Date]
This Privacy Policy describes how Farmkart (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shop.farmkart.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. [NOTE TO MERCHANT: INSERT THE FOLLOWING SENTENCE IF USING SHOPIFY’S AD SERVICES, SUCH AS SHOPIFY AUDIENCES] [For example, we use Shopify to support personalized advertising with third-party services]. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
|
|
We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
[NOTE TO MERCHANT- INSERT THE FOLLOWING PARAGRAPH AND CHART IF USING SHOPIFY’S AD SERVICES SUCH AS SHOPIFY AUDIENCES OR ENGAGING IN ANY OTHER ACTIVITY THAT MAY BE CONSIDERED “SELLING” OR “SHARING” PERSONAL INFORMATION OR PROCESSING PERSONAL INFORMATION FOR “TARGETED ADVERTISING”]
We have “sold” and “shared” (as those terms are defined in applicable law) personal information over the preceding 12 months for the purpose of engaging in advertising and marketing activities, as follows.
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as basic contact details and certain order and account information | Business and marketing partners |
| Commercial information such as records of products or services purchased and shopping information | Business and marketing partners |
| Internet or other similar network activity, such as Usage Data | Business and marketing partners |
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
[NOTE TO MERCHANT: PLEASE CONSULT WITH LEGAL COUNSEL IF YOUR SITE IS CHILD FOCUSSED OR DIRECTED, AS MORE SPECIFIC DISCLOSURES MAY BE REQUIRED.]
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
[NOTE TO MERCHANT: IF USING SHOPIFY'S AD SERVICES SUCH AS SHOPIFY AUDIENCES OR ENGAGING IN ANY OTHER ACTIVITY THAT MAY BE CONSIDERED "SELLING" OR "SHARING" PERSONAL INFORMATION OR PROCESSING PERSONAL INFORMATION FOR "TARGETED ADVERTISING", INSERT THE PARAGRAPH BELOW AND ENSURE YOU PROVIDE CUSTOMERS THE ABILITY TO "OPT OUT" OF THIS ACTIVITY ON YOUR SITE BY USING SHOPIFY'S PRIVACY AND COMPLIANCE APP OR OTHERWISE.]
- Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
[NOTE TO MERCHANT: IF YOU COLLECT INFORMATION THAT MAY BE DEEMED TO BE SENSITIVE PERSONAL INFORMATION UNDER APPLICABLE PRIVACY LAWS THERE MAY BE ADDITIONAL CONSENTS/DISCLOSURES REQUIRED. INSERT THE PARAGRAPH BELOW IF YOU COLLECT SENSITIVE PERSONAL INFORMATION AND CONSULT WITH EXTERNAL LEGAL COUNSEL TO CONFIRM YOUR RESPONSIBILITIES.]
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
[NOTE TO MERCHANT: INSERT THE FOLLOWING SENTENCE IF USING SHOPIFY'S AD SERVICES SUCH AS SHOPIFY AUDIENCES]
We use Shopify's ad services such as Shopify Audiences to help personalize the advertising you see on third party websites. To restrict Shopify merchants that use these ad services from using your personal information for such services, visit https://privacy.shopify.com/en.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call [TOLL FREE TELEPHONE NUMBER IF YOU HAVE A PHYSICAL RETAIL LOCATION] or email us at media@farmkart.com or contact us at Farmkart, Anjad Road, Barwani, 451551 Barwani MP, India.
[NOTE TO MERCHANT: INSERT THE FOLLOWING IF YOUR SITE IS GOVERNED BY GDPR] For the purpose of applicable data protection laws, we are the data controller of your personal information. Our representative in the [EEA] [and] [the UK] is [INSERT REPRESENTATIVE DETAILS].
PRIVACY POLICYThe website – ‘farmkart.com’ (“Website”) and the mobile application – ‘farmkart’ (“App”) is owned and operated by Farmkart Online Services Private Limited (“We”, “Us”, “Company” or “Our”, which expression shall mean and include its affiliates, successors and assigns). We are committed to protecting and respecting Your privacy.
This Policy describes our policies and procedures for collection, use, storage, disclosure, and protection of any information, including, but not limited to, business or personal information provided by you (“You/r”) while using the website.
This Policy constitutes a legal agreement between you, as the user of the website, and the company, as the owner of the website. By voluntarily providing us with the information, you are consenting to the company’s use of it in accordance with this Policy. By mere visiting/ accessing the Website, you expressly consent to the company’s use and disclosure of your personal information in accordance with this Policy. This Policy does not apply to any third-party websites that are connected via links to the Website. If you do not agree with the terms and conditions of this Policy, please do not proceed further to use/ access this Website in any way or download the App. Also, in the absence of an acceptance of this Policy, we will not be able to provide the services or products to You.
Your use of the Website will be governed by this Policy in addition to the terms of use (located at http://farmkart.com/) as applicable to you.
This Policy has been drafted in accordance with the Information Technology Act, 2000 and the data protection rules and regulations of India.
We will use the information provided by You only in accordance with the purposes described in this Policy.
We collect Your Personal Information or Non-Personal Information (as hereinafter defined) when You download and use the Website and at the time of Your registration with the Website. Further, we collect information from You during the performance of services for You. We collect information with respect to Your name, mobile number, email, address, IP Address, pincode, age, gender, occupation, Your location, device ID, device location, and other related things like crops grown, crops to check prices for, products interested in, articles and posts liked etc. In addition to the foregoing, we also access Your contacts on Your mobile phone and Your SMSs. We also gain the ability to write to the external memory on Your mobile phone. We collect all of the foregoing information in order to provide You the Services.
Except as provided herein, we do not solicit any sensitive information about You. However, if You share such information with Us voluntarily, we will not be liable for any actions, claims, costs, expenses or other liabilities that may arise as a consequence of such an unauthorized use or misuse of such information.
During Your use of the Website, We may collect and process such information from You, including but not limited to the below mentioned:
(a) Personal Information:
"Personal Information" means and includes:
-
(i) Information that You provide to Us by filling in forms on the Website. This may include contact information such as name, email address, mailing address, phone number, financial information if any, unique identifiers such as user name, account number, password, and preferences information such as favourites lists, transaction history;
-
(ii) Information that You voluntarily provide when You write directly to Us (including by e-mail and surveys);
-
(iii) Information that You specifically provide Us access to while accepting the Terms and Conditions of use of the Website.
(b) Non- Personal Information:
“Non-Personal Information” means and includes any information that does not reveal Your specific identity, such as, browser information, information collected through Cookies (as defined below), pixel tags and other technologies, demographic information etc. Our Website gathers some information automatically when You visit the Website and stores it in log files. We may collect certain information about Your computer or other electronic devices through which You have accessed the Website to facilitate, evaluate and verify Your use of the Website.
“Cookies” are small files that reside on Your computer's hard drive and generally contain an anonymous unique identifier and are accessible only by the Website that placed them there and not any other sites. You may refuse to accept Cookies by activating the setting on Your browser which allows You to refuse the setting of Cookies. However, if You select this setting You may be unable to access certain parts of the Website. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our system may issue Cookies when You log on to the Website. The use of Cookies by Our partners, affiliates, advertisers or service providers is not covered by this Policy.
We may use the information provided by You in the following ways, viz:
-
(a) provide and improve the services offered to You through the Website;
-
(b) conduct research and analysis to detect, prevent, mitigate and investigate fraudulent or illegal activities;
-
(c) analyze how the Website is used, diagnose service or technical problems, and maintain security;
-
(d) to help You efficiently access the Website;
-
(e) monitor aggregate metrics such as total number of viewers, visitors, traffic, and demographic patterns;
-
(f) to notify You regarding Your account, to troubleshoot problems with Your account, to resolve a dispute, to collect fees or monies owed, to confirm Your identity in order to ensure that You are eligible to use the Website;
-
(g) advertising and marketing communications;
-
(h) to carry out Our obligations arising from any contracts entered into between You and Us;
-
(i) to notify You about changes on the Website;
-
(j) to notify You in the event We become aware of any breach of the security of Your information and take appropriate actions to the best of Our ability to remedy such a breach.
-
(k) to enable Us to comply with the legal and regulatory obligations;
We will use and retain Your information for such periods as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.
When You use Farmkart Services, or send emails, text messages, and other communications from Your desktop or mobile device to Us, You may be communicating with Us electronically. You consent to receive communications from Us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site, and you can retain copies of these communications for Your records. You agree that all agreements, notices, disclosures, and other communications that we provide to You electronically satisfy any legal requirements that such communications be in writing.
We use reasonable safeguards to preserve the integrity and security of Your information against loss, theft, unauthorized access, disclosure, reproduction, use or amendment. All information You provide to Us is stored on Our secure servers within India.
By submitting Your information on Our Website, You agree to the handling of Your information by the Company in a manner as stated under this Policy. We will take such steps as We consider reasonably necessary to ensure that Your information is treated securely and in accordance with this Policy.
We assume no liability for any disclosure of information due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond Our reasonable control and You agree that You will not hold Us responsible for any breach of security unless such breach has been caused as a direct result of Our gross negligence or wilful default.
In using the Website, You accept the inherent security implications of data transmission over the internet and the World Wide Web cannot always be guaranteed as completely secure. Therefore, Your use of the Website will be at Your own risk.
We may disclose such information to third parties in order to provide You with customer support facilities, to comply with Our legal obligations, to enforce Our Terms of Use, to facilitate Our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the Website and to avail services from third parties for data analysis and market research.
In the event the Company is merged with or acquired by another company or in case of reorganization or restructuring of business, We and Our affiliates will share Your Personal Information, wholly or in part, with another business entity.
We will share Your information with third parties only in such manner as described below:
-
(a) We may share Your information with third parties including third-party service providers/agents/partners, etc. and in such an event, the third parties’ use of Your information will be bound, among other things, by this policy. We may store information in locations outside the direct control of the Company (for instance, on servers or databases co-located with hosting providers) and Your use of the Website shall constitute consent for the same.
-
(b) We may disclose Your information, to any member of Our related or group companies including but not limited to, Our subsidiaries, Our ultimate holding company, and its subsidiaries, as the case may be, and Your use of the Website shall constitute consent for the same.
-
(c) We may disclose Your information if We are under a duty to do so in order to comply with any legal obligation or an order from the government and/or a statutory authority, or in order to enforce or apply Our Terms of Use or assign such information in the course of corporate divestitures, mergers, or to protect the rights, property, or safety of Us, Our users, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
By the use of the Website, You will be able to see various products and services offered by Us, various products and services offered by Our third-party agents and service providers and many other services and products of Our other service partners, affiliates and group companies. You may have interest or intention of availing such services and products or a general query with respect to the products and services available on the Website and through the Website. Accordingly, You may contact us or You may make a missed call to Us, or raise a chat with Our support team, or drop a query on the Website, or send Us emails, or fill out other forms and query requests through the Website and share Your contact details including, but not limited to phone number, location, etc., with Us. By contacting Us in any way and by providing Us your phone number and contact details, You thereby give Us the unequivocal right to:
-
(a) Contact you through various mediums, including, but not limited to phone calls, emails, etc. or make a phone call to You to discuss your query or request;
-
(b) Contact you through phone or message notwithstanding the fact that You may have registered under the Telecom Regulatory Authority of India regulations as a fully blocked or a partially blocked customer. It is further clarified that We shall only make solicited phone calls or messages;
-
(c) Share the contact details provided by You with the service provider or agent or representative available on or through the Website who may be in a position to sufficiently answer or respond to Your query, including but not limited to third-party service providers;
You also give consent to the third-party service provides/agents/affiliates available on the Website, towards whom Your specific query/question/request is directed, to directly contact You, using the contact details shared by You with Us, on or through the Website.
The Website and the other service provides/affiliates/agents on the Website shall only use the information provided by You above, for the purpose of ensuring the complete provision of services to You and for the purpose of appropriately responding to Your query/question/request/concern.
We understand that Your contact details are important to You, and We shall bind the service providers/agents/affiliates that We share Your contact details with, with the same level of protection as required under the applicable laws.
You may choose not to provide identifiable information through the Website, in which case You may not be allowed to access certain features / parts of the Website. If You are a registered user, You may update, edit or correct Your account information and email preferences at any time by logging in to Your account. If You believe that any of Your information held by Us is inaccurate, You may write to Us at 'support@farmkart.com'. We will respond to Your request within a period of seven days. It is Your responsibility to ensure that any information You provide Us remains accurate and updated.
Our Website may contain links to and from the Website of Our partner networks and other third parties. The inclusion of a link does not imply any endorsement by Us of the third-party Website, the Website's provider, or the information on the third-party Website. If You follow a link to any of these Websites, please note that these Websites may be governed by their own privacy policies and We disclaim all responsibility or liability with respect to these policies or the Websites. Please check these policies and the terms of the Website before You submit any information to these Websites.
(a) We are liable only for any recommendations made by Our authorized person through the App/Website.
(b) We are not liable for any off-label recommendation posted by any third-party (including fellow farmer, people from any other company, non-authorized person from Us).
(c) The use of any product by You other than recommended by Us through the App/Website/call centre of the Company, will be at your own cost and responsibility.
(d) You shall not post any illicit or immoral material on the farmer discussion forum of the App/Website.
(e) We shall be entitled to delete any post which We consider unfit for the discussion forum.
(f) You expressly agree that in the event You post an information, You will be deemed to have given authority to the other users to act accordingly and We are not liable for the same.
(g) In the event You post any photo, content or any other Personal Information or Non-Personal Information through the App/Website, the same will be treated as granting of a non-exclusive, transferable, sub-licensable, royalty-free worldwide access to use such information by You to Us.
(h) The App is currently free of cost but normal data charges will apply for using internet on Your phone.
We have taken every effort to ensure that this Policy adheres to the applicable laws. The invalidity or unenforceability of any part of this Policy shall not prejudice or affect the validity or enforceability of the remainder of this Policy. This Policy does not apply to any information other than the information collected by the Company through the Website. This Policy shall be inapplicable to any unsolicited information You provide Us through this Website or through any other means. This includes, but is not limited to, information posted in any public areas of the Website. All unsolicited information shall be deemed to be non-confidential and the Company shall be free to use and/ or disclose such unsolicited information without any limitations.
This Policy shall be governed by and construed in accordance with the laws of the Republic of India. The courts at Madhya Pradesh, India shall have exclusive jurisdiction in relation to any disputes arising out of or in connection with this Policy.
The rights and remedies of available under this Policy may be exercised as often as necessary and are cumulative and not exclusive of rights or remedies provided by the law. It may be waived only in writing. Delay in exercising or non-exercise of any such right or remedy does not constitute a waiver of that right or remedy, or any other right or remedy.
We may update this Policy from time to time. If We make any material changes We may notify You by e-mail (sent to the e-mail address specified in Your account) or by means of a notice on this Website prior to the change becoming effective. We encourage You to periodically review this Policy for the latest information on Our privacy practices.
Please address Your grievances, feedback or questions, without limitation, with respect to the collection, processing, usage, disclosure, security of Your information in writing to Us at contact@farmkart.com. You can always withdraw Your consent for usage, processing of Your information by Us by writing to Us at the address mentioned above.
1. If you wish to delete your account, you may call our Customer Happiness Center at 88238 88238.
Note: Once your account is deleted, you will lose access to your profile data including order history, UIC balance, Personalized recommendations and personalized digital agronomy features and benefits.
