Refund policy
Return and Refund Policy
At Farmkart Online Services, we want to ensure your complete satisfaction with your purchase. Please review our return and refund policy outlined below:
Eligibility for Return:
- All items to be returned must be unused and in their original condition, including all original labels and packaging.
- The items should not be broken or tampered with.
- Perishable goods such as seeds cannot be returned.
- Returns are accepted within 7 days from the day of delivery.
- To initiate a return, please contact our customer care at +91-8823888238 or email us at media@farmkart.com and provide the necessary details.
Return Process:
- Once your return request is approved, we will provide you with instructions on how to return the item.
- If you choose to self-ship your return, we recommend using a reliable courier service and securely packing the items to prevent loss or damage during transit.
- Please note that you will be responsible for paying for your own shipping costs for returning the item, and these costs are non-refundable.
Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 to 10 working days.
- Please note that any refunds will be issued for the cost of the returned item only and will not include the original shipping charges.
Late or Missing Refunds
- If you haven't received a refund within the expected timeframe, please follow these steps:
- Check your bank account again.
- Contact your credit card company as there may be processing time before the refund is officially posted.
- If you've completed the above steps and still haven't received your refund, please contact us at media@farmkart.com.
Shipping:
- To return your product, please send it to the following address:
Farmkart Online Service , Super Store, Anjad Road, Barwani, Madhya Pradesh, Pin code: 451551
- Please ensure that the item is securely packaged to avoid damage during transit.
- If you have any further questions or need assistance with your return, please don't hesitate to contact our customer care team at +91-8823888238 or email us at media@farmkart.com.
Returning Goods
You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:
Farmkart Online Service , Super Store, Anjad Road, Barwani, Madhya Pradesh, Pin code: 451551
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: media@farmkart.com
